Technical issue : In case of any technical issue due to which the payment gets deducted from the payer’s account and does not show in our official ERP but the payment gateway service clearly mentions the confirmed settlement thereafter the School’s account receives the payment. We manually submit the payment in our ERP. It should take 7-10 working days for the payment to be credited in School’s account.

Multiple Payments Case :

If double payment happens and the payment gateway service clearly mentions it, the School will refund the payment after the School’s account receives payment, which should take 7-10 working days for the refund payment or we can adjust the amount to the next month fee as per Payer’s request.

Other Payments Case : In all other cases where there is a discrepancy in the fee paid, the parent has to directly contact the School office and the School’s decision would be final.

Contact Address :
Holy Cross School,
Railway Colony,
Bokaro Steel City,
Jharkhand-827010
📞 : 06542-253543
📧 : hcsbokaro@gmail.com

website: www.holycrossbokaro.com

You may contact us during office hours between: 8:30 AM and 3:00 PM
Relationship between website and legal name:
Holy Cross School, Bokaro Steel City is the School Name.

UTSPL is the ERP provider for the above school and CCAvenue is the payment gateway provider for online fee payment.